Director Engineering, In-Store Data Collection

Location: Boston, MA

Type: Full Time

Min. Experience: Senior Manager/Supervisor

About us

Wiser is the leading provider of actionable data for better decisions. Wiser collects and analyzes online and in-store data with unmatched speed, scale and accuracy. The Wiser platform then blends these insights with advanced workflow software to drive business value for brands and retailers. Using a unique combination of data science and human validation, Wiser offers integrated solutions for every aspect of retail, all in one place

Job Description:

Wiser is looking for someone to lead our engineering teams responsible for in-store data collection. This person will be a hands-on leader, responsible for delivering the product roadmap for our native mobile applications and in-house web applications. The right person will be equally comfortable thinking big picture and working through code-level details.  We need an engineer who excels in creating engaging user experiences backed by cleanly designed and well-tested codebases, someone who is a strong player/coach, and someone who loves the craziness of a small fast-growing company.  We are looking for someone that will bring a disciplined metrics-driven approach to the team as we tackle major new initiatives to scale the business.


  • Own the technical execution and delivery of the product roadmap for our mobile and server-side software engineering teams
  • Implement & drive strong engineering practices to predictably deliver a high-quality, stable, maintainable, flexible system
  • Develop data-driven user activity and feedback collection processes
  • Partner with the chief architect to significantly improve the flexibility and quality of the system
  • Own and manage the production incident escalation and resolution process
  • Contribute hands-on to the codebase (up to 25%)

Supervisory Responsibility

  • Manage up to 8 direct reports
  • Mentor associates and foster a learning and growth environment
  • Act as hiring manager as needed to staff the team
  • Act as scrum master and overall engineering lead for two independent teams

Skills and Qualifications

  • 10+ years professional software development experience, with at least 5 years managing a technical team
  • Expertise in writing server-side and client-side code, ideally including native mobile application development experience
  • Extensive experience designing, building and maintaining SaaS products or service-based architectures
  • Deep understanding of API design
  • Proven ability to lead agile teams with frequent production releases
  • Ability to lift and challenge teammates to higher levels of achievement
  • Critical eye to build for what is needed and important now, while designing for the future
  • Drive/passion/hunger to build a successful product and company

Things that will really catch our eye: 

  • Published commercial applications for both iOS and Android
  • Deep experience with web application frameworks such as Ruby on Rails
  • Knowledge of modern client-side web frameworks such as AngularJS or ReactJS
  • Practical experience with Domain Driven Design
  • Passion for strong testing practices
  • Deep infrastructure & Linux knowledge, particularly within the AWS stack
  • Interest & experience with split testing, analytics, and machine learning
  • Prior experience working with multi-office teams

Where You Might Focus First:

  • Enable our platform & mobile applications for multi-tenancy, white labeling and internationalization
  • Deliver new tools that enable automation and cost-effective scaling of our data-collection initiatives
  • Drive initiatives that increase engagement of our crowd

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel - Occasionally as needed.

Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is required to sit for prolonged periods of time; balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is required to operate essential office equipment, such as computer/laptop, phone, printer, copier, keyboard, mouse, and other office equipment on a regular basis.

EEO Statement - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.

EEO is the Law. Click here to view your rights.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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