HR Generalist

Location: San Mateo, CA

Type: Full Time

Min. Experience: Mid Level

About us

Wiser is the leading provider of actionable data for better decisions. Wiser collects and analyzes online and in-store data with unmatched speed, scale and accuracy. The Wiser platform then blends these insights with advanced workflow software to drive business value for brands and retailers. Using a unique combination of data science and human validation, Wiser offers integrated solutions for every aspect of retail, all in one place

Job Description:

We are looking for an exceptional person to take on a hybrid role of Office Manager (20%) and HR Generalist (80%). Working in our San Mateo office, your job is to help ensure that the office runs smoothly and seamlessly. If you are organized, proactive, and have excellent people skills, we want you as a part of our rapidly growing Wiser team.


  • Manage on-boarding process for new hires, including background checks, welcome email, entering into HRIS, manager checklist, seating chart, requesting logins, new hire orientation
  • Manage HRIS (Paylocity) and benefit administration (Ease Central), open enrollment process.
  • Involved with employee relations counseling and provides support to employees in various HR-related topics such as leave of absence and visa questions
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, including ACA compliance and EEO tracking/reporting
  • Familiarity with employee handbook and policies
  • Run and manage Payroll though Paylocity, including state business registration, both exempt and non-exempt payroll, final paychecks.
  • Provide other administrative support specific to HR and office administration
  • Maintain good communication and a positive relationship with managers and employees to promote employee satisfaction 
  • Work alongside office social committee to provide leadership for company culture and events while assisting in scheduling events (birthday treats, company off-site events, etc.)
  • Take ownership and maintain a professional office environment
  • Manage office supplies/equipment as well as kitchen supplies and EAT Club lunch delivery
  • Point of contact for building maintenance items for San Mateo and San Francisco offices
  • Maintain regular and reliable work attendance

Skills and Qualifications

  • Bachelor’s degree preferred
  • SHRM Certification is a plus
  • Prior experience working in an HR capacity required (start-up experience preferable)
  • Knowledge of HRIS/Payroll systems – experience with Paylocity is a plus!
  • Exceptional verbal and written communication skills
  • Excellent organization, time-management, and negotiation skills

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel - Occasionally as needed.

Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is required to sit for prolonged periods of time; balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is required to operate essential office equipment, such as computer/laptop, phone, printer, copier, keyboard, mouse, and other office equipment on a regular basis.

EEO Statement - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.

EEO is the Law. Click here to view your rights.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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